About the Department

We provide services to the Board of Supervisors, County Administrator, County Agencies, and Fire and EMS. The Information Technology Department also supports the telecommunication services for all county agencies as well as the County Library, School Board, Schools, Social Services Department, and the Courts Systems.  

The primary responsibility of this department is to design, develop, maintain, and enhance the technology infrastructure, applications, and telecommunications in support of County Government operations and services to Charles City County citizens.

The department also manages the County’s computer network and a central data processing operations center twenty-four hours a day, seven days a week. Ongoing projects include mainframe system and software upgrade, telecommunications and wide-area networking, client/server application development, and electronic forms processing. 

Mission

Information Technology provides services that coordinate with the enhancement of technology as the environment mandates. The role of the department has changed over many decades. The technology department serves as the artery to every department within a local government. It is our position to empower, train and lead our users to technology. 

The intense demands placed on technology are critical as we prepare our users and environment for the forever-evolving doors of changes in technology. We are very ambitious about meeting the needs of the Board of Supervisors, County Administrator, State Agencies, and Federal Entities. 

We are required to complete the deadlines and requirements listed as given in each project. As we make changes in our technology to be more compatible, it is the responsibility to coordinate with each affected department. The assures that the specific technical demands of each department's project are required as it is blended and requested.

Vision

The vision of the Department of Information Technology is to lead the County in the creation and implementation of technology solutions that improve the IT infrastructure, public safety, citizen engagement, and overall government services. The department is consistently collaborating with other local government agencies to keep Charles City in alignment with the necessary technology demands from state and local governments. We help our users in each department to plan and coordinate technology goals in line with county-wide technology objectives.  Coordinates all efforts between the user department and VITA as it relates to the deployment of technology. 

 We participate with VITA Directors, management, and other County administrators and staff members in strategic and calculated planning for the efficient and effective use of information resources in overall County operations.  Evaluate plans and proposals from other governmental agencies (e.g., Federal and State) and public organizations.

Provides project management and directs project support staff, programming, support staff, and administrative staff from consultants and vendors such as IBM, Microsoft, Bright and Associates, and Xerox, to name a few and related vendors as they provide ongoing support to the various application systems run by the County of Charles City Information Technology Department.

Supported Agencies and Departments

The Information Technology Department supports the entire county's audiovisual equipment except for the courts and schools.