Charles City Social Services is a county agency that is state supervised and locally administered. The agency's purpose is to promote self-reliance and protection for residents of the County through community-based services.
To be the leader in providing an exceptional customer service experience to the residents of Charles City County through our social services programs.
We encourage self-reliance for residents while ensuring the safety and well-being of our vulnerable population, including children, adults with disabilities, and seniors.
Our services acknowledge our customers as part of a family system.
We empower our customers by building on their strengths.
We provide culturally sensitive interactions and services.
We believe in the dignity of all individuals.
We treat all customers with respect and empathy.
We are ethical, trustworthy, and accountable in our interactions with customers.